Supervisor-Front Desk

Job Overview

Marriott International is seeking a Supervisor-Front Desk to join the Sheraton team in Dubai, United Arab Emirates. You will contribute to ensuring guest satisfaction and managing front desk operations effectively.

Company Overview

Marriott International is a leading global hospitality company with a wide range of hotel brands. Sheraton, part of the Marriott portfolio, provides exceptional guest experiences and fosters a sense of belonging in over 400 communities worldwide.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Mid-Senior level

Key Responsibilities

• Assist staff with payment issues and ensure customer satisfaction.
• Manage guest check-ins, room assignments, and key distribution.
• Handle various payment types and ensure accurate account setup.
• Anticipate hotel occupancy issues and find alternative accommodations.
• Collaborate with housekeeping to track room readiness for guests.

Requirements

• High school diploma or equivalent required.
• At least 1 year of related work experience preferred.
• No supervisory experience required.
• Ability to work standing, sitting, and moving for long periods.
• Excellent communication and interpersonal skills.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Be part of a global community at Sheraton.