Strategic Account Manager (Cargo)

Job Overview

Etihad is seeking a Strategic Account Manager (Cargo) in Abu Dhabi, United Arab Emirates. This role involves managing key cargo accounts, fostering client relationships, and driving strategic growth for the company's air freight operations.

Company Overview

Etihad is the national airline of the United Arab Emirates, based in Abu Dhabi. As a leading global aviation group, Etihad operates scheduled passenger and cargo flights worldwide. Etihad Cargo, a core division, provides comprehensive air freight solutions, connecting businesses globally and supporting economic growth across its vast network.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: No Education Required
• Experience: Mid-level / 3-5 years experience

Key Responsibilities

• Develop and manage a portfolio of strategic cargo accounts to maximize revenue.
• Identify new business opportunities and expand market share in the cargo sector.
• Build and maintain strong, long-lasting customer relationships with key clients.
• Negotiate and close contracts, ensuring alignment with company objectives.
• Monitor market trends, competitor activities, and customer needs to adapt strategies.
• Collaborate with internal teams (operations, finance) to ensure seamless service delivery.

Requirements

• Proven experience in account management or business development within the cargo/logistics industry.
• In-depth knowledge of air freight operations and global supply chain dynamics.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a diverse, fast-paced team.
• Strong analytical skills to interpret sales data and market trends.
• Proficiency in CRM systems and Microsoft Office Suite.

Benefits

• Competitive compensation package with performance-based incentives.
• Extensive opportunities for professional development and career advancement.
• Comprehensive health, wellness, and travel benefits.
• Access to employee travel privileges and discounts on Etihad services.
• Work in a dynamic, multicultural environment with a leading global airline.
• Contribute to the strategic growth of Etihad Cargo's global network.