SP Admin Assistant

Job Overview

IDP Education Ltd is seeking a SP Admin Assistant to provide high-quality customer service and administrative support in their Dubai office. This role involves assisting with office operations, supporting counselors, and ensuring smooth communication with students and clients.

Company Overview

IDP Education is a global leader in international education services, dedicated to delivering success to students, test takers, and partners. With operations in over 50 countries, IDP's team of 7,000 experts leverages technology and customer research to offer unmatched services. IDP is committed to helping local dreams become realities worldwide.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: No Education Required
• Experience: Entry Level

Key Responsibilities

• Welcome visitors and guests professionally and direct them to appropriate staff.
• Register walk-in and call-in students on the CRM system and assign them to counselors.
• Answer incoming calls and redirect them to the relevant IDP staff.
• Monitor the generic office email account and distribute messages accordingly.
• Support counselors in submitting university applications.
• Respond to student queries via phone or WhatsApp.

Requirements

• Customer service experience.
• Familiarity with CRM systems.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks efficiently.
• Proficiency in office administration.
• Excellent organizational skills.

Benefits

• Opportunity to work with a global leader in international education services.
• Collaborative and supportive work environment.
• Gain valuable experience in education administration.
• Professional development opportunities.
• Be part of a diverse and multicultural team.
• Contribute to helping students achieve their educational goals.