Description
Job Overview
Al Ghurair is seeking a dedicated Service Advisor to join their team in Dubai, United Arab Emirates. This role involves ensuring customer satisfaction by providing excellent service and support for vehicle maintenance and repair needs.
Company Overview
Al Ghurair is a diversified conglomerate based in the United Arab Emirates. With a rich history, the group operates across various sectors including automotive, real estate, manufacturing, and retail, committed to excellence and customer satisfaction.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: No Education Required
- Experience: Entry level / 0-2 years of experience
Key Responsibilities
- Greet customers warmly and identify their service requirements.
- Clearly explain recommended services and provide accurate cost estimations.
- Coordinate efficiently with service technicians to ensure timely vehicle repairs.
- Regularly update customers on the progress and status of their vehicles.
- Address customer concerns and resolve issues in a professional manner.
- Maintain precise and comprehensive service records and documentation.
Requirements
- Proven customer service skills with a strong client-facing approach.
- Excellent verbal and written communication abilities.
- Ability to multitask and manage time effectively in a busy environment.
- Basic understanding of automotive mechanics and terminology is an advantage.
- Proficiency in English; knowledge of Arabic is a plus.
- Valid UAE driving license may be required.
Benefits
- Competitive remuneration package and performance incentives.
- Opportunity to advance within a large and diverse organization.
- Comprehensive health and wellness benefits.
- Access to ongoing training and professional development programs.
- A collaborative and supportive work environment.
- Employee discounts on company products and services.
Explore this Job: Apply Junior Accountant Job At fäm Properties Dubai is Dubai