Receptionist - Front Office

Job Overview

Southern Sun Abu Dhabi is seeking a professional and welcoming Receptionist - Front Office to join their team. The ideal candidate will be the first point of contact for guests, ensuring a seamless and positive experience from check-in to check-out.

Company Overview

Southern Sun Abu Dhabi is a prominent hotel located in the heart of Abu Dhabi, offering guests a comfortable and memorable stay. Part of the Southern Sun Hotels group, it prides itself on exceptional service and hospitality.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full time
• Qualifications: High School / Secondary
• Experience: Not Specified

Key Responsibilities

• Greet guests warmly and assist with check-in and check-out procedures.
• Manage reservations and handle guest inquiries via phone, email, and in person.
• Provide information about hotel services, facilities, and local attractions.
• Process payments and maintain accurate guest records.
• Address guest concerns and resolve issues promptly and professionally.
• Coordinate with other hotel departments to ensure guest satisfaction.

Requirements

• Proven experience as a Receptionist or in a similar customer-facing role.
• Excellent communication and interpersonal skills.
• Proficiency in using hotel management software.
• Strong organizational and multitasking abilities.
• A positive attitude and a commitment to providing outstanding customer service.

Benefits

• Competitive salary and benefits package.
• Opportunities for career advancement within the hospitality industry.
• Work in a dynamic and international environment.
• Access to hotel facilities and employee discounts.
• Be part of a reputable hotel brand in Abu Dhabi.