Patient Administrator - Front Desk & Billing

Job Overview

King’s College Hospital London is seeking a dedicated Patient Administrator for Front Desk & Billing. In this role, you will be the primary point of contact for patients, ensuring a seamless and positive experience from arrival to billing. You will manage administrative tasks, handle inquiries, and process financial transactions with efficiency and compassion.

Company Overview

King’s College Hospital London is a prestigious healthcare institution with a strong presence in Dubai, United Arab Emirates. Renowned for its commitment to excellence and patient-centered care, the hospital provides world-class medical services across a wide range of specialties, upholding the highest standards of healthcare.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Entry level / No experience required

Key Responsibilities

• Manage patient registration, scheduling, and front desk operations efficiently.
• Handle patient inquiries, provide information, and direct calls appropriately.
• Process patient billing, insurance claims, and payments accurately.
• Maintain and update patient records, ensuring data confidentiality.
• Coordinate with medical staff to optimize patient flow and appointment schedules.
• Provide exceptional customer service and ensure a welcoming environment for all patients.

Requirements

• Proven experience in an administrative or front desk role, preferably within a healthcare setting.
• Strong organizational skills and ability to multitask effectively.
• Excellent communication and interpersonal skills.
• Proficiency in medical billing software and Microsoft Office Suite.
• Ability to work independently and as part of a team in a fast-paced environment.
• A commitment to patient confidentiality and ethical practices.

Benefits

• Opportunity to work with a world-renowned healthcare institution.
• Competitive salary and comprehensive benefits package.
• Professional growth and continuous development opportunities.
• A supportive and collaborative work environment.
• Contribution to providing high-quality patient care.
• Access to modern and advanced clinical facilities.