Partner Support Advisor

Job Overview

Property Finder is looking for a dedicated Partner Support Advisor to join their team. This role focuses on providing exceptional support to their partners, ensuring their success and satisfaction with the platform. You will be instrumental in building strong relationships and resolving inquiries efficiently.

Company Overview

Property Finder is a leading digital real estate portal in the Middle East and North Africa region. Headquartered in Dubai, UAE, it provides an extensive platform connecting property seekers with real estate agents and developers, offering a comprehensive database of residential and commercial properties for rent and sale.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: No Education Required
• Experience: Entry level / No experience required

Key Responsibilities

• Provide excellent and timely support to Property Finder's partners.
• Respond to partner inquiries via various channels including email and phone.
• Guide partners through the platform features and functionalities.
• Assist in resolving partner-related issues and escalating complex cases when necessary.
• Maintain a high level of partner satisfaction and foster positive relationships.
• Gather feedback from partners to contribute to product and service improvements.

Requirements

• Strong verbal and written communication skills.
• Ability to empathize with partners and provide effective solutions.
• Excellent problem-solving and analytical abilities.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Customer-focused mindset with a proactive approach to support.
• Familiarity with CRM software is an advantage.

Benefits

• Opportunity to work with a market leader in the real estate technology sector.
• Engage in a dynamic and supportive work culture.
• Access to professional development and career growth opportunities.
• Contribute to a platform that positively impacts millions of users and businesses.
• Enjoy a competitive salary and comprehensive benefits package.
• Work in a collaborative, international team environment.