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Majid Al Futtaim Ajman Operations & Facilities Management

Operations Manager - E-Commerce

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Description

Job Overview

Majid Al Futtaim is seeking an Operations Manager - E-Commerce to lead and optimize its digital retail operations in Ajman, United Arab Emirates. This crucial role ensures seamless e-commerce experiences and drives operational excellence.

Company Overview

Majid Al Futtaim is a leading retail and leisure pioneer in the Middle East, Africa, and Asia. Headquartered in the UAE, the company owns and operates shopping malls, hypermarkets, cinemas, and various leisure and entertainment establishments, committed to creating great moments for everyone, every day.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: Bachelor’s Degree in Business, Logistics, or related field
  • Experience: 3-5 years of experience in e-commerce operations management

Key Responsibilities

  • Oversee daily e-commerce operations, ensuring efficiency and customer satisfaction.
  • Manage inventory, logistics, and supply chain for online retail.
  • Implement strategies to optimize order fulfillment and delivery processes.
  • Collaborate with sales, marketing, and IT teams to enhance the online customer journey.
  • Monitor performance metrics and identify areas for process improvement.
  • Ensure compliance with operational standards and regulatory requirements.

Requirements

  • Proven experience in e-commerce operations management.
  • Strong understanding of digital retail platforms and logistics.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in data analysis and operational reporting.
  • Bachelor’s Degree in Business Administration, Supply Chain, or a related field.

Benefits

  • Opportunity to lead e-commerce innovation in a major regional conglomerate.
  • Competitive salary and comprehensive benefits package.
  • Dynamic and supportive work environment.
  • Career growth and professional development opportunities.
  • Exposure to a diverse portfolio of brands and business units.
  • Be part of a company committed to creating great moments.

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