Operations Manager

Job Overview

Plan, book, and deliver on and off-job training as required to ensure best possible service standards as well as colleague development. Openly communicate appropriate and useful information through various channels to include department meetings and briefings. Ensure departmental policies, procedures, and performance standards are being implemented and maintained throughout their area.

Company Overview

Miral Experiences is an entertainment provider based in Abu Dhabi, United Arab Emirates, focused on creating immersive and engaging experiences. They manage various attractions and events, ensuring high standards of customer service and safety.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-Time
• Experience: 2-4 Years
• Qualifications: Diploma / Higher Diploma

Key Responsibilities

• Manage daily operation of the park, including TKCA tour guides, transport, and arrival.
• Serve as a first responder in the emergency action plan.
• Conduct scheduled safety audits and record results as directed.
• Lead and execute events including marquee and seasonal celebrations.

Requirements

• Venue management experience; project management.
• Basic technical knowledge.
• 2-4 years’ experience in operations and entertainment.
• Computer skills.
• Customer service knowledge.

Benefits