Online Community Specialist

Job Overview

Etihad is seeking an Online Community Specialist to join their team in Abu Dhabi, United Arab Emirates. This role involves managing and growing Etihad's online communities, fostering engagement, and representing the brand across various digital platforms.

Company Overview

Etihad Airways is the second flag carrier of the United Arab Emirates. The airline is a major player in the global aviation industry, committed to providing exceptional service and innovative travel experiences.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full time
• Qualifications: No Education Required
• Experience: Not Specified

Key Responsibilities

• Develop and implement strategies to grow and engage online communities.
• Monitor online conversations and respond to user inquiries and comments promptly.
• Create compelling content tailored for social media platforms and community forums.
• Analyze community metrics and provide regular reports on performance.
• Collaborate with marketing and communications teams to ensure brand consistency.
• Identify and engage with key influencers and brand advocates within the community.

Requirements

• Proven experience in community management or social media marketing.
• Excellent written and verbal communication skills.
• Strong understanding of social media platforms and online community dynamics.
• Ability to analyze data and translate insights into actionable strategies.
• Creative mindset with a passion for building online relationships.
• Experience in the aviation or travel industry is a plus.

Benefits

• Opportunity to work with a globally recognized airline brand.
• Be part of a dynamic and innovative marketing team.
• Contribute to shaping Etihad's online presence and brand reputation.
• Competitive remuneration and benefits package.
• Professional development and career growth opportunities within the aviation sector.