Office Manager

Job Overview

Penguin London is seeking an Office Manager to work within a small team delivering a high level of service, making individual and group travel bookings for clients including flight, charter flights, accommodation and ground transportation. Manage a small team to oversee consistently high levels of service and maintain client relationships.

Company Overview

Penguin London is a bespoke travel company that sources hotels, charters and commercial flights, chauffeurs, rental cars and more, for our exceptional clients in the film, TV, sport, and corporate industries, worldwide.

Quick Details

• Salary Range: 15,000 - 25,000 AED
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Mid-Senior level

Key Responsibilities

• Manage a small team to oversee consistently high levels of service.
• Ensure quality of work remains efficient.
• Maintain client relationships with queries resolved promptly & professionally.
• Hold regular one-to-one & team meetings.
• Report back to directors on a daily basis.
• Provide first-class, consistent service to clients.

Requirements

• A good understanding of English language.
• Care for constructing well written emails and messages to clients.
• Willing to make phone calls with suppliers and clients globally.
• Previous experience in managing a team and company workflow.
• Previous experience in travel planning.
• Competent with Microsoft Office products.
• Able to commute to our office in Sports City, Dubai.

Benefits

• Flexible working hours.
• Commission on new clients & annual bonus scheme.
• Annual leave.
• Parking permit and medical cover.
• Apple laptop and mobile phone line.