IT Support Executive

Job Overview

ABC Cargo & Courier is seeking a dedicated IT Support Executive to join their team in Dubai, United Arab Emirates. This role is crucial for ensuring the smooth operation of IT systems and providing technical assistance to employees, contributing to the efficiency of our logistics and courier services.

Company Overview

ABC Cargo & Courier is a prominent logistics and courier company based in Dubai, UAE. Specializing in efficient cargo and delivery services, ABC Cargo & Courier plays a vital role in connecting businesses and individuals through reliable transportation and supply chain solutions.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: 1-2 Years Experience

Key Responsibilities

• Provide technical support and troubleshooting for hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Assist users with IT-related queries and resolve technical problems efficiently.
• Manage user accounts, permissions, and ensure data security.
• Perform regular system checks and maintenance to ensure optimal performance.
• Document IT procedures and user guides.

Requirements

• Diploma or Higher Diploma in Information Technology, Computer Science, or a related field.
• Proven experience (1-2 years) in IT support or a similar role.
• Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Customer-focused with a patient and helpful attitude.

Benefits

• Opportunity to work in a dynamic and growing logistics company.
• Exposure to diverse IT challenges and learning opportunities.
• Supportive work environment.
• Competitive salary and benefits package.
• Career growth prospects within the company.