Description
Job Overview
Anantara Hotels & Resorts is seeking a Guest Service Center Supervisor in Ras Al Khaimah, UAE. This role is key in creating powerful first impressions for guests, ensuring memorable experiences and upholding brand standards.
Company Overview
Escape to Ras Al Khaimah for beach, desert, and mountain adventures. Anantara Mina Al Arab Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary. Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Diploma / Higher Diploma
Key Responsibilities
- Create a powerful first impression for guests.
- Provide information and act as a hotel representative.
- Monitor daily guest arrivals and ensure reservation accuracy.
- Maintain up-to-date knowledge of hotel products and services.
- Ensure compliance with brand standards and procedures.
- Ensure guests enjoy a positive and memorable experience.
Requirements
- Strong focus on customer service.
- Prior experience in hotel front office operations is preferred.
- Excellent communication skills; fluency in English is required.
- Experience with Front Office Systems.
Benefits
- Opportunities for professional development and career growth within Anantara Hotels & Resorts.
- Work in a collaborative and supportive team environment.
- Gain valuable hospitality experience in a luxury resort.
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