Guest Arrival Expert

Job Overview

Marriott International is seeking a Guest Arrival Expert for the Four Points by Sheraton in Bur Dubai, United Arab Emirates. This role involves creating memorable first and last impressions for guests, ensuring a positive and seamless experience from arrival to departure. The Guest Arrival Expert is empowered to provide a wide range of services, address guest requests, and share local highlights to enhance the overall guest experience.

Company Overview

Marriott International is a leading global hospitality company dedicated to providing exceptional experiences to guests worldwide. Four Points by Sheraton, part of the Marriott portfolio, offers uncomplicated comfort and genuine service, creating a welcoming environment for both business and leisure travelers.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High School Diploma or G.E.D. equivalent
• Experience: No related work experience

Key Responsibilities

• Deliver exceptional guest service, ensuring memorable first and last impressions.
• Process operational needs efficiently and accurately.
• Address guest requests and resolve concerns promptly.
• Complete reports and share local area highlights.
• Maintain a safe workplace and adhere to company policies.
• Ensure personal appearance and communications are professional.

Requirements

• High school diploma or G.E.D. equivalent.
• Ability to stand, sit, or walk for extended periods.
• Ability to lift and carry objects weighing up to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.
• Excellent communication and interpersonal skills.
• Commitment to providing outstanding guest service.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Be part of a united Four Points by Sheraton community.
• Work in a friendly, genuine, and approachable environment.
• Access to Marriott International's comprehensive employee benefits.
• Join a portfolio of brands with Marriott International.
• Become the best version of yourself within a global team.