Duty Manager - Front Office

Job Overview

Jumeirah Beach Hotel is seeking a Duty Manager to join the Front Office Team. The Duty Manager will supervise property operations, particularly the Front Office, ensuring alignment with Jumeirah service standards and property strategy.

Company Overview

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: Mid-Senior level

Key Responsibilities

• Supervise property operations, particularly the Front Office.
• Conduct room inspections to assess availability and compliance with operational standards.
• Coordinate activities within designated areas to improve departmental cooperation and service delivery.
• Attend daily briefings and communication meetings.
• Manage booking situations, including handling overbooking scenarios.
• Maintain cleanliness and appearance of lobby and entrance areas.

Requirements

• 3 - 5 years of experience in Guest Services/Front Office roles within the luxury hospitality industry.
• Bachelor’s Degree of Hospitality or relevant field from an accredited and renowned University.
• Computer literacy with knowledge of MS Office.
• Knowledge of Front office applications.
• Proficient in English or preferred additional language.

Benefits

• Supportive and inclusive work environment.
• Access to Learning & Development programmes and clear career pathways.
• Opportunities for internal mobility within our global network.
• Colleague discounts on food, beverage, and hotel stays worldwide.
• Comprehensive healthcare and life insurance coverage.