Customer Support Relationship Associate

Job Overview

Swisslinx Middle East is seeking a skilled Client Success Associate to join the Client Success team of an established and reputable fin-tech online trading firm. The ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships.

Company Overview

Swisslinx Middle East is a recruitment consultancy based in Dubai, United Arab Emirates, specializing in connecting top talent with leading employers across various sectors.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 1-3 years

Key Responsibilities

• Identify problems using analytical skills.
• Find effective solutions to address client issues.
• Improve and maintain strong client relationships.
• Contribute to the success of the Client Success team.
• Provide excellent customer service to fin-tech clients.

Requirements

• Bachelor’s degree required.
• 1-3 years of experience in a customer service role, preferably within the financial services industry.
• Ability to communicate fluently in Arabic and English (written and spoken).
• Project management skills are a plus.

Benefits

• Opportunity to work with an established fin-tech firm.
• Be part of a reputable and growing company.
• Collaborative and supportive team environment.
• Career growth opportunities within Swisslinx Middle East.
• Chance to enhance analytical and problem-solving skills.