Add a listing

Home / Jobs / Customer Success Team Leader

Jobs
Property Finder Dubai Sales & Business Development

Customer Success Team Leader

This listing has expired. It is kept for reference.

Description

Job Overview

Property Finder is seeking a Customer Success Team Leader in Dubai, UAE. This role is responsible for providing direct impact on revenue retention by owning the post-sales customer experience and engagement, driving adoption and value realization for our subscription customers. The Team Lead will support their peers to achieve growth targets and develop the overall group.

Company Overview

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. They connect millions of property seekers with thousands of real estate professionals every day, offering a seamless and enriching experience.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: Bachelor’s Degree
  • Experience: 3 to 5 years

Key Responsibilities

  • Assist in coaching and developing the team through observation meetings.
  • Drive CSM strategy by improving processes and adding value to sales engagement.
  • Co-Lead weekly team meetings with the Manager.
  • Provide weekly reporting updates to ensure goals are exceeded.
  • Conduct 1:1 meetings with direct reports.
  • Identify opportunities for client retention and engagement.

Requirements

  • 3 to 5 years of Enterprise customer success experience in a SaaS/Subscription environment.
  • Excellent verbal and written communication skills.
  • A good understanding of the real estate industry.
  • Strong customer service mindset with patience.
  • Exceptional analytical skills for analyzing client data and suggesting solutions.
  • Time management and strong organizational skills.

Benefits

  • Opportunity to work with the leading property portal in the MENA region.
  • Be part of a team dedicated to shaping the future of real estate.
  • Contribute to a growing tech ecosystem.
  • Work in an environment that values talent and promotes growth.
  • Be part of a team with a shared ambition to change living for good.

Explore this Job: Apply Manager - Performance Marketing Job At Jumeirah is Dubai