Customer Success Manager - Media Buying

Job Overview

Jobgether, on behalf of a partner company, is seeking a Customer Success Manager - Media Buying in United Arab Emirates. This role is central to customer growth within a performance-driven adtech environment. You will own client relationships, providing media buying strategy, campaign optimization, and platform adoption.

Company Overview

Jobgether is an internet marketplace platform that connects job seekers with opportunities. They use an AI-powered matching process to ensure applications are reviewed quickly and fairly. They focus on identifying top-fitting candidates for hiring companies.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: Mid-Senior level

Key Responsibilities

• Build a deep understanding of each client’s business model and media buying strategy.
• Lead onboarding and provide ongoing DSP advisory.
• Deliver proactive, data-driven optimization recommendations.
• Co-manage and optimize campaigns alongside clients or internal trading teams using data.
• Conduct Quarterly Business Reviews highlighting performance insights and growth opportunities.
• Act as the voice of the customer by sharing feedback and product improvement ideas.

Requirements

• At least 2 years of experience managing performance-driven web or media buying clients.
• Hands-on experience with programmatic, digital advertising, or media buying platforms.
• Strong analytical skills with the ability to interpret data and translate insights into action.
• Proven ability to independently manage accounts while collaborating with cross-functional teams.
• A proactive, solutions-oriented mindset with strong problem-solving capabilities.
• Comfortable working in a fast-paced, international, and remote-first environment.

Benefits

• Exceptional career growth and continuous learning opportunities in the adtech space.
• Direct exposure to senior leadership and close collaboration with experienced industry experts.
• Flexible, remote-friendly work environment.
• Multinational and collaborative team culture.
• Home-office setup budget.
• Annual learning and development budget to support professional growth.