Customer Relationship Management Executive

Job Overview

We are looking for confident and presentable CRM Executives to join our team. This role is ideal for freshers or candidates with up to 1 year of UAE experience who are passionate about customer engagement and relationship management.

Company Overview

Tuscan Consulting is a leading human resources services company located in Dubai, UAE, specializing in business development, sales, and comprehensive HR solutions.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Manage customer interactions via calls, emails, and messaging platforms.
• Handle inquiries, follow-ups, and customer support professionally.
• Maintain accurate customer data in the CRM system.
• Coordinate with internal teams to ensure excellent customer experience.
• Support lead management and customer retention activities.

Requirements

• Arabic speaking is an added advantage.
• Good communication skills in English.
• Presentable, confident, and customer-focused.
• Fresher or up to 1 year of UAE experience.
• Basic knowledge of CRM tools is a plus.

Benefits

• Opportunities for professional development and career growth within Tuscan Consulting.
• Gain valuable experience in customer relationship management.
• Work in a collaborative and supportive team environment.
• Engaging and inclusive work culture.
• Chance to develop customer engagement skills.
• Enhance communication and problem-solving abilities.