Customer Relationship Coordinator

Job Overview

JAMS HR Solutions is looking for a Customer Relationship Coordinator in Dubai, United Arab Emirates. This role focuses on building and nurturing strong relationships with clients to ensure high levels of customer satisfaction and retention.

Company Overview

JAMS HR Solutions is a reputable HR and recruitment firm based in Dubai, United Arab Emirates. They specialize in connecting talented professionals with leading companies across various sectors, providing comprehensive staffing and HR support.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: No Education Required
• Experience: Entry level / No experience required

Key Responsibilities

• Build and maintain strong, long-lasting customer relationships.
• Communicate effectively with clients to understand their needs and provide solutions.
• Handle customer inquiries and resolve issues in a timely and professional manner.
• Collaborate with internal teams to ensure client satisfaction and service delivery.
• Document all client interactions and follow up on pending matters.
• Identify opportunities for account growth and new business development.

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to build rapport with clients from diverse backgrounds.
• Proficiency in CRM software and Microsoft Office Suite.
• Problem-solving attitude and attention to detail.
• Prior experience in customer service or a client-facing role is a plus.

Benefits

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in customer relationship management.
• Potential for career growth within the company.
• Competitive salary package based on market standards.
• Work in the vibrant city of Dubai.
• Be part of a professional and growing HR solutions firm.