CRM Executive

Job Overview

ORO24 Developments is seeking a CRM Executive to join their team in Dubai, United Arab Emirates. This role focuses on guiding customers through documentation, resolving issues, and providing exceptional service.

Company Overview

ORO24 Developments is a real estate company specializing in property development in Dubai, UAE. They are dedicated to providing exceptional service and maintaining positive customer relations.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma

Key Responsibilities

• Guide customers to complete unit/property documentation and registration.
• Follow up with customers on critical and pending issues relating to projects.
• Provide customers with an exceptional quality service experience.
• Handle customer complaints and provide appropriate solutions.
• Keep records of customer interactions and process customer requests.

Requirements

• Fully aware of the regulations and laws pertaining to Dubai RERA.
• Proven ability to communicate tactfully via phone and email.
• Demonstrated ability to manage multiple projects and tasks efficiently.
• Ability to organize and prioritize work assignments to meet deadlines.
• Show tact, discretion, and good judgment in handling sensitive matters.

Benefits

• Opportunities for professional development within ORO24 Developments.
• Work in a customer-focused and dynamic team environment.
• Gain valuable experience in the Dubai real estate market.