Description
Job Overview
V.Group is seeking a Crew Management Partner to ensure compliance with customer agreements, budget ownership, workforce planning, engagement, crew retention, and service delivery. This role acts as the primary interface between Seafarer, Fleet Management, Crewing Operations, and external stakeholders, ensuring execution of crew-related activities.
Company Overview
V.Group is a global leader in ship management and marine services, adding value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: Entry level
Key Responsibilities
- Ensures all duties and responsibilities are carried out in accordance with VMS, national and international statutory requirements.
- Works closely with the Fleet Cell and Marine HR to ensure service delivery as per customer contracts.
- Functions as the escalation point for all crew-related matters, collaborating with Fleet Managers and Crewing Operations to resolve issues.
- Ensures that Crew Management delivers on KPIs agreed upon between client, Fleet Cells, and Crew Management, including budget ownership for crew operations.
- Ensures the diligent usage of ShipSure as the system of record for all crewing activities and drives it with other teams for their crew and vessels.
- Maintains an effective crew rotation plan for assigned vessels, ensuring consistency with global planning principles and as guided by Global Pool Managers.
Requirements
- Maritime or shipping industry experience.
- Knowledge of crew operations, planning, and workforce management.
- Proven customer service mindset and ability to build strong relationships with stakeholders.
- Excellent organizational, and problem-solving skills.
- Strong collaboration and influencing skills to drive change and improvement.
Benefits
- Market leading salary and benefits package.
- Significant opportunities for career growth and personal development.
- Opportunity to join a true leader in the maritime sector.
- Exciting plans for future growth.
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