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Dr. Sunny Medical Sharjah Customer Service & Call Center

Client Coordinator

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Description

Job Overview

Dr. Sunny Medical Centre is seeking a Client Coordinator to manage clinic operations, handle client consultations, and achieve sales targets within a medical aesthetic/dermatology setting in Sharjah, UAE.

Company Overview

Dr. Sunny Medical Centre - UAE is a Health Care Provider specializing in Hospitals and Health Care. More information can be found at https://drsunnyclinic.com/.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: Bachelor’s Degree
  • Experience: Mid-Senior level

Key Responsibilities

  • Handle walk-in clients, understand their concerns, and explain treatments.
  • Convert consultations into paid packages and achieve monthly sales targets.
  • Coordinate with doctors/therapists and manage follow-ups.
  • Supervise staff and manage appointment flow.
  • Ensure billing accuracy and maintain hygiene standards.
  • Track daily revenue and ensure a premium patient experience.

Requirements

  • Proficiency in phone etiquette and appointment scheduling.
  • Experience in receptionist duties and knowledge of medical terminology.
  • Excellent interpersonal and customer service skills.
  • Ability to work effectively in a fast-paced, on-site environment.
  • Previous experience in an aesthetic or derma department is a must.
  • Fluency in English and Arabic is a must.

Benefits

  • Opportunity to work in a leading medical aesthetic clinic.
  • Collaborative and supportive work environment.
  • Potential for career growth within the medical center.
  • Gain experience in a fast-paced healthcare setting.
  • Develop skills in client management and sales.
  • Contribute to providing a premium patient experience.

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