Assistant Front Office Manager

Job Overview

Yas Plaza Hotels by Aldar Hospitality is seeking an Assistant Front Office Manager to join our team. You will be responsible for guest service and hotel operations, maximizing hotel revenue while delivering excellence. The role involves controlling room availability and handling guest arrival and departure satisfaction.

Company Overview

Yas Plaza Hotels by Aldar Hospitality is a dynamic collection of six international hotels located in the heart of Yas Island, Abu Dhabi. This vibrant destination offers a seamless blend of relaxation, indulgence, and recreation, making it the ultimate gateway to the Yas Island experience.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Diploma / Higher Diploma
• Experience: Mid-Senior level

Key Responsibilities

• Responsible for all pertinent matters affecting guest service and hotel operations.
• Maximizing hotel revenue while delivering excellence at every opportunity.
• Controlling the availability of rooms.
• Handling Guest arrival and departure satisfaction.
• Managing guest requests and preferences efficiently and courteously.
• Staying updated with the latest trends in the hospitality industry.

Requirements

• Previous experience in the hospitality industry, preferably in a front office management role.
• Strong customer service skills with a passion for creating memorable guest experiences.
• Excellent verbal and written communication skills in English. Proficiency in any additional language is a significant advantage.
• Highly organized with the ability to multitask and maintain high standards of professionalism and efficiency.
• A team player with a positive attitude and a strong work ethic.
• Ability to handle high-pressure situations with ease.

Benefits

• Shape Your Career with Yas Plaza Hotels by Aldar Hospitality.
• Be part of a culture of excellence.
• Contribute to the legacy of hospitality.
• Work in an environment where innovation meets elegance.
• Opportunity to create unforgettable experiences.
• Play a crucial role in orchestrating an unparalleled guest experience.