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Etihad Credit Bureau Dubai Information Technology (IT) & Development

Application Operations (Digital)

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Description

Job Overview

Etihad Credit Bureau is seeking an Application Operations (Digital) professional to join their team in Dubai, United Arab Emirates. This crucial role involves ensuring the seamless and efficient operation of the bureau's digital applications and systems, contributing to financial stability and transparency in the UAE.

Company Overview

Etihad Credit Bureau is a prominent financial entity based in Dubai, United Arab Emirates. It is dedicated to providing comprehensive credit information services that are vital for fostering financial stability and transparency across the nation's economic landscape.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: Bachelor’s Degree
  • Experience: Relevant experience required

Key Responsibilities

  • Monitor and maintain the performance, availability, and security of critical digital applications.
  • Execute troubleshooting, diagnosis, and resolution of technical issues in application environments.
  • Implement and manage application updates, patches, and version control effectively.
  • Collaborate closely with development and infrastructure teams for system enhancements and deployments.
  • Ensure strict adherence to operational best practices, security standards, and regulatory compliance.
  • Document operational procedures, incident resolutions, and system configurations accurately.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, or a closely related field.
  • Proven professional experience in application operations, support, or a similar technical role.
  • Strong understanding of digital application infrastructure, cloud services, and troubleshooting methodologies.
  • Excellent problem-solving, analytical, and communication skills, both written and verbal.
  • Ability to work efficiently and effectively in a dynamic, fast-paced digital environment.
  • Familiarity with ITIL frameworks and best practices for service management is highly desirable.

Benefits

  • Opportunity to work with a leading financial institution critical to the UAE's economy.
  • Contribute significantly to enhancing financial stability and digital services.
  • Access to continuous professional development and career growth opportunities.
  • Competitive salary and a comprehensive benefits package.
  • Work within a dynamic, innovative, and supportive team environment.
  • Exposure to cutting-edge digital technologies and financial systems.

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